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Shipping and Returns | Everything Monkeys

Shipping and Returns

Placing an Order

You can place an order quickly and easily through our secure online shopping cart. You may order online 24 hours a day, 7 days a week.

Payment Methods

We accept Visa and Mastercard through our secure online processing. You may also pay using any major credit card or echeck through PayPal. At this time we are unable to accept personal checks or money orders.

Shipping Methods

We ship via UPS Ground, USPS Parcel Post, USPS First-Class & USPS Priority Mail.

Shipping & Handling

Orders placed Sunday to Friday Morning (before 10am PST) are shipped out within 24-48 hours, most orders are shipped out the same day they are ordered.  Orders placed during the weekend will be shipped out on Monday.  You will receive an email with your tracking number once your order has been processed.

In an effort to do our part in helping the environment, we try to reuse shipping boxes and packing material whenever possible. Rest assured that we make sure the materials are in good condtion and that your purchases are packed with care. We encourage our customers to recycle the packaging materials for their own shipping needs. 

We do not ship outside of the United States at this time.

We base your Shipping & Handling charge on the pre-tax merchandise dollar amount of your order.

Shipping & Handling Costs

Standard Shipping - 2-9 days*

$0 - 25 $5.95 US $50.01 - 75 $10.95 US
$25.01 - 50 $8.95 US $75.01 - 99.99 $12.95 US
*Note, the delivery time is not guaranteed.
 

Expedited Shipping - 2-3 days*

$0 - 25 $15.95 US $100.01 - 150 $29.95 US
$25.01 - 50 $21.95 US $150.01 - 200 $34.95 US
$50.01 - 75 $25.95 US $200.01 - 300 $39.95 US
$75.01 - 100 $27.95 US $300.01+ $49.95 US
*Note, the delivery time is not guaranteed.
 

FREE SHIPPING on Orders of $100 or More

You will automatically be given FREE SHIPPING when you check out on all orders of $100 or more in merchandise.

FREE SHIPPING applies to Standard Shipping to U.S. delivery addresses.  We reserve the right to choose the most economical option available.

If you need your order expedited, you must upgrade to Expedited Shipping for an extra charge.

Sales Tax

9.5% sales tax will be added to all orders shipped to Washington State addresses.  We are required by Washington State law to add tax to shipping costs. There is no sales tax on orders shipped outside of Washington State.

Return Policy

If you are not satisfied with your purchase for any reason, you may exchange it or return it for a refund (less shipping charges). Please contact us within 10 days of receiving your order for further instructions. Items must be in their original condition and in original packaging.  You are responsible for carefully packaging and shipping your order back to us, as we cannot be responsible for items lost or damaged in the mail. We also recommend purchasing insurance and/or delivery confirmation for your return shipment. Upon receipt of your item we will either send your exchange or refund. Clearance items, or items used or not in their original condition cannot be returned.